Terms & Conditions

Webike normally uses EMS as our primary shipping method.
Please Note:
In some case, we may need to use other shipping service without informing you in advance
Lead time indicating in our website covers the time of production, preparing to the date customer receiving the order.

Shipping with EMS
Normally, it would take 1-2 days for delivery in Thailand. *Please note that Webike only ship on business day which is Monday to Friday. For receiver to receive the package on weekend is up to working day of the post office in your area.

With EMS service, we can ship to every location in Thailand. For APO/FPO or military bases that may have restriction, your package may be sent to the nearest post office for you to pick it up.
Shipping address will be the address given in our system prior to the time you place an order. Please input your name, address in Thai or English and contact number for a faster deliver process.

* Please note that we cannot change your shipping address from one country to another country. If you would like to change your shipping address within the country, please inform us via email three business day before your order status changes to "prepare shipment"

Shipping fee collected by Webike is domestic shipping fee calculated by EMS from total weight of your package.
Shipping fee is already included shipping insurance.
After we inform you of your complete shipment, you can check its status at
If your order is oversized for EMS, we may need to change your order to another shipping method. If the expense is exceed from what you have paid, we may need you to support us on this extra cost before we can ship your order.