【CUSTOM ACCES】Ridged Saddle Bag VOYAGERMODEL Review

Also, they don't even check the item, they ship it!

How do you install parts that don't look like each other when you finally get to ・・・・? I have been sent the parts listed in the Installation Instruction Manual without confirmation of the parts, although I have emailed them many times with pictures. LargeI receive an email early on asking for an urgent response, but it does not meet my request. Can we get it installed before the end of the year? View detail

The worst.

I don't know when I'll be able to get it installed!
My name is Makito Ichikawa of We-Big.
We apologize for the delay in responding to your inquiry.

We are currently arranging for a shortage of these products, but since they have not arrived on time, we are unable to deliver them on time.
Currently, we are checking with our overseas suppliers every day.

However, we have not yet received a clear answer regarding the timing of product delivery.
We will continue to urge you and report back and respond to you as soon as we receive a response.

We're sorry to keep you waiting at such a short notice, but
Thank you for your understanding.

Ordered items.
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CUSTOM ACCES CustomAccess Ridge de Saddle Bag VOYAGERMODEL Ridge de Saddle Bag 33L.Color:Black
Part number [ARS001N]
Others Universal
Saddle Bag (Quantity):Please note that the delivery date may be delayed because it is an imported product.*Please note that the delivery date may be delayed because it is an imported product.
selling price (tax included) 32,744 × 1 = 32,744 View detail

The worst.

Mr. We-Big Ichikawa
How long do I have to wait? What is going on with the email I received earlier? Also, are you going to check this out now or something?
It's just too dishonest! I waited until October and the product never arrived, no contact and the worst.

My name is Makito Ichikawa of We-Big.

Large Sorry for the wait.
We have received a response from our supplier regarding the content of the inquiry.
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Thank you for your help
Sorry for the delay on CustomAccess.

The part number of the fitting kit seems to be KF0002N.
Due to the summer holidays, the Manufacturer says we can't ship until September.
If you wait until the end of September, we will be able to arrange for the missing items.

We apologize for the inconvenience this may cause you.
Thank you very much for your support.
===================================
The answer was
For the missing items you have inquired about
A manufacturer in our home country is currently on summer vacation and there will be a delay in making arrangements.

Please wait until the end of September to arrange the product.
If you can wait, we will continue to make arrangements for the shortage.

Thank you very much for your support.


Ordered items.
────────────────────────────────
CUSTOM ACCES CustomAccess Ridgeed Saddle Bag VOYAGERMODEL [Missing items] Ridge de Saddle Bag 33L.Color:Black
Part number [ARS001N]
Others Universal
Saddle Bag (Quantity):Please note that the delivery date may be delayed because it is an imported product.*Please note that the delivery date may be delayed because it is an imported product.
selling price (tax included) × 1 =
────────────────────────────────
What can you tell us about the quality of this Support response? View detail

Worst vendor ever.

They are extremely irresponsible and dishonest. They send out products without confirming the products, check for defective or missing parts twice or thrice, ask us to send a replacement part, and then when we ask about missing parts, they ask us to send a picture of the confirmation again and ask us to send it to the Manufacturer as soon as possible because they want to use it in June. I've been ordering products since March and still can't even install them, and these companies are lowering their Net sales levels. View detail