KOWA Motorcycle Reviews - Webike Thailand

Filter

Write a review and get Webike Points!

Reviews

KOWA Clear all

High Coupler Plug 20PFF For Air Zipper 22

KOWA

08 Jan 2021

Digital Vacuum Gauge (for 6-cylinders)

Japanese Webike user

1/5

I think the quality and the caring of Manufacturer is too much. The text is just a complaint.

After purchasing the product and using it twice, I noticed that one of the LEDs was not lighting up.
By the way, I have not given any shock because it was new.

I immediately contacted WehBig and was told that it needed to be inspected and sent back.
I'm having trouble tuning in without it, but I've decided to ship it as if I had no choice.

11/19, Returned.
I contacted them to ask them to change to a newer one with a newer manufacturing date because the older ones with a newer manufacturing date break down sooner with the same breakdowns, especially this time on the first day of use and breakdowns with care, I had nothing but disbelief, although they didn't listen to me at all.

11/25, I think it arrived on 11/20, but they called to say it had arrived and they would have the Manufacturer inspect it.

On 12/11, about three weeks passed without any contact, and I contacted them to confirm.
A few days later, I received a reply saying that they would check with the Manufacturer.

On 12/16, my supplier informed me that they are checking with the Manufacturer and that it is likely to be a Limit return by the end of the year.
I thought Webig was the wholesaler, but I guess there is an intermediary, which is why it was so expensive.

He said he was going to limit by the end of the year, but I didn't hear anything from him.
Shipping notice on 1/7, arrival on 1/8.
In the end, it was a repair response.

It only takes me a few minutes to change one small LED.
If it takes 50 days, I won't send it in for repair, and I'd rather do it myself than send it in for repair, like this.
If you're so busy that you have to put up with customers, inconvenience them, and make them wait 50 days, then increase your staffing.
If you have to turn down a customer's request for repair, please think of us.
I feel cheated by Brand Kowa Seiki, I bought such an expensive product for the same amount of money, if I receive a fragile product, I will be dissatisfied.

I'm not sure what to make of it, but the box is a little beat up, the Number Label is peeling off, and the replaced failed LED is stuck on the box, but I have no idea what that means.

I wonder if the people who responded would think nothing of it if the same thing happened to them, or if they are sold by people who would think nothing of being sarcastic.
I can't stop being frustrated as to why I have to pay the same Gold amount and I'm the only one who has to go through this.

If you have a similar problem, you should ask the manufacturer for the part number and replace it yourself.

As the story goes, it's very easy to use.
The function that can be displayed side-by-side, the function that can be displayed in detail, the mechanism that does not need orifice, the resetting of the error that is unique to Digital, the accuracy that does not produce an error even if the outer surface is Rubber or the negative pressure is raised from the bottom to the top. 。
It's a shame that it doesn't have a battery system and no back light, GameBoy.
The product Ideas is great, but the quality is a waste, + the poor Alpha support ruins it.
I don't feel good about the new year. View detail