Reviews
No intention to respond to returns at all.
This is not a Review about the product. It is for your information. Please pay attention.
I took advantage of the free return service this time and found out how wasteful WeBig is.
Simply put, they sell and that's it. The company completely ignores returns and other SUPPORT!
1 No contact for almost 2 weeks after applying for return.
2 Calls to the phone number on the Homepage are never answered.
3 Calling the parent company, RiverCrane, changes to voicemail after 4 calls.
4 There is no Action on returns, but there is immediate Action on purchase inquiries.
5 There are similar victims.
I found out the above, even though it is a Japan based company, it is like a Chinese company's MO. you should never buy expensive items that may be returned due to Size confirmation etc....
If you get a Trouble, you should contact the consumer affairs office. I sent a message about it to them via Contact Form, and they immediately responded to me.
View detail