- Home
- Product reviews
- Search reviews
Reviews
I'm tired of dealing with customer support.
I ordered this product (A-473-NEWSX :1,100) after carefully checking the Tab on the product information and the good reputation of the NEW SX/ORSeries, but it's just a SX (A473SX) has arrived.
I've inquired about the exchange request. The package is an A473SX, but inside it's an A473NEWSX. All I got was an incomprehensible response. I decided to return it, saying that I could return it if it didn't meet my wishes.
When I looked into it myself, I found that the A473OR still exists and was actually able to order and obtain it from another source.
So the information in the product information (NEW SX > RR > SX, etc., etc., etc.) seems to be correct (although we are about to install it). In other words, Webike Customer Support claims that the The package is an A473SX, but inside it's an A473NEWSX. This would be a contradiction in the explanation that
Mistakes and errors are possible and I hope that you will correct them, but you do not seem to approve.
As of December 8, 2020, this product A-473-NEWSX continues to be available for sale, so please use caution if you are ordering NEWSX. "Package is A473SX. You are expected to receive things from I am writing to warn you that there may be others who may be similarly affected.
View detail